Shipping policy

By placing an order, you're agreeing to these friendly guidelines:
1. All Sales are Final 💖
Because of the "surprise" and custom nature of our items, we do not offer refunds, returns, or exchanges. Once you’ve placed your order, it’s officially yours!
2. Getting Your Info Right ✍️
Please double-check your name and address before you hit that checkout button!
We ship exactly to the address you provide.
If a package is lost or delayed because the address was wrong or incomplete, we unfortunately can’t be responsible for it.

Thank you so much for supporting Sunny Surprise Kitty! We can't wait to send some sunshine your way! ✨